Real estate chatbot in Málaga that qualifies leads while you show flats
It answers and filters the property enquiries coming into your Málaga agency, 24 hours a day. It replies instantly to anyone writing through your website or WhatsApp, separates the curious from real buyers and passes you only the contacts worth your time, with everything they already told it.
Talk to Soul IASound familiar?
- →You get a pile of unfiltered property enquiries and can't tell which ones are serious.
- →A lead writes at midnight and by morning they've gone cold or called another agency.
- →You lose half the afternoon with browsers who only look, while the real buyer waits.
- →You answer the same things over and over: price, size, parking, when they can view.
- →When you're out showing a flat, the enquiries coming in go unanswered.
How we solve it
Instant replies, any time of day
When someone asks about a flat at midnight, the chatbot answers on the spot and keeps them engaged until you step in.
It qualifies before it reaches you
It asks about budget, area, whether they need a mortgage and if they're buying now or in a few months, then ranks contacts by real interest.
It only flags the good ones
When a buyer who fits comes in, you get an alert with everything they told it, ready to call without digging through the history.
It plugs into what you already use
It works on your website and on WhatsApp, and drops every qualified contact into your CRM or sheet so none slips through.
Without Soul IA
- ✕You get a pile of unfiltered property enquiries and can't tell which ones are serious.
- ✕A lead writes at midnight and by morning they've gone cold or called another agency.
- ✕You lose half the afternoon with browsers who only look, while the real buyer waits.
With Soul IA
- ✓You stop losing leads who write overnight because they get an answer right away.
- ✓You only talk to people with real intent to buy, not to passers-by.
- ✓You hand off the manual filtering of enquiries and spend that time showing flats and closing.
Frequently asked questions
How much does a chatbot for my agency cost?+
It depends on where you handle enquiries (website, WhatsApp or both) and whether you want it feeding contacts into your CRM. We build it around your Málaga agency, so first we look at your case and give you a fixed quote, with no surprises or hidden fees.
How long does it take to get it running?+
For a standard agency, one to two weeks from when you share your listings and your usual questions. We test it with real cases before it goes live on your site, and we tune the answers with you until it sounds like your own team.
Does the chatbot sound like a robot or like my team?+
Like your team. We match it to how your agency talks, with your tone and your data. The client just feels answered fast and well, not like they're speaking to a cold machine. And when an enquiry gets serious, it hands it over to you without leaving the contact hanging.
What happens when a lead asks something the bot doesn't know?+
It collects the contact's details and alerts you to take over. If an enquiry falls outside what it's set up for, it never leaves a buyer hanging or makes up information about a property it doesn't have; it passes it to you with the full history.
Do I need to change my website or CRM to use it?+
No. It's added to the website you already have and connects to the CRM or tool where you keep your contacts. If you mostly work over WhatsApp, it handles that too. You don't have to change the way you work.
Also for your sector
Tell us how you handle enquiries today and we'll show you how it would look with your own agency.
Talk to Soul IA